Big Boy
About
American (Traditional), Breakfast & Brunch
Location
Adress: 26400 Telegraph Rd, Southfield, MI 48033
Phone: (248) 940-1510
Business info
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Reviews
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Lorenza T.
Ok please read my review with a little caution. I'm old school first and foremost so I'm use to the old school Elias Brothers Big Boy. This particular location is definitely not my style. I'm not saying it's bad or anything like that I just personally don't care for this concept.
Walking in it's brightly decorated with flat screens bright paint and a extremely updated layout and design. It reminds me of a cafeteria set up. You walk to the front counter order what you want go sit down and wait for your food. This is not what I'm accustomed to, nothing personable about this set up at all. Like I said earlier, it's very nice just not for me. I like the face to face relationship building interactions. This design makes you feel rushed to order your food. On to the food......it was close to perfect , no issues with what we ordered. I enjoyed my breakfast for dinner and the girls enjoyed their burgers. There were a few tiny things not worth mentioning that prevented me from giving it a 5 Star review. I love the fact that it's back in the neighborhood after they tore down the old location and replaced it with a Autozone. Ambiance was nice. Service was great, everyone was very attentive to us. Pricing is always fair. The location is a little hidden if you're not looking for it, if you're driving too fast you can easily zip right by. I'm sure I will return now that I know what to expect. The manager was awesome! Forgot to get his name. -
K R.
Spent one hour here and left without eating. I can't think of a worse failure than that. The casual Big Boy concept is an utter disaster. There's no one tasked with making sure your order is correct. I ordered the Mediterranean omelette with no onions, it came covered in an half cup of onions. They were so small and mixed in with the other ingredients I could not pick them all out, so I made the mistake of asking of my order to be corrected.
Well 45 minutes and 4 enquirers to the staff later my new omelette comes out: no onions, fine, but also no feta at all, no tomatoes, no other ingredients that make it a Mediterranean omelette at all. Just one sad leaf of spinach, mocking me. At this point my boyfriend who has never complained to a manger in his life is upset enough to ask for a manger. I can't emphasis enough how badly the ball had to be dropped to make my boyfriend complain. The manger apologizes, but never once offers to make it right. At this point we all concede that this Big Boys is just totally incapable of making one of the items on its very limited menu and we all give up. I get a refund, still no offer for someone to actually take control and make my order correctly. They offer us ice cream, which we decline, since I haven't even had breakfast yet.
Utter fail. Go to the Coney Island down the road. At least there you'll have a waitress to make sure you don't leave without eating. -
Blair S.
I'm so excited to see Big Boy up and running under new management! This is a totally different concept then before. You go up to the cashier and order, get a number, and your food is brought out to you.
The management was wonderful! Times were a little slower, as they are still learning, but the management was right on top of it and making sure us as customers knew it!
The Big Boy Burger was delicious! I recommend onion rings as a side. I was a little sad to see the pies off the menu, however the Death by Chocolate shake was amazing!
I can't wait to see how they do! -
Jodi F.
What a fun new concept. Fast casual style Big Boy. Wide open space with plentiful incoming natural light and a super clean, airy atmosphere.
They have a fairly large menu filled with sweet breakfast favorites like Belgian waffles, hot cakes, and cinnamon swirl French toast. They offer trendy chicken and waffles. And then breakfast protein filled entrees like omelettes and egg whites.
But if you're in the mood for lunch, there's a large variety of salads, multiple style chicken tenders and sandwiches as well as burgers. There's also a few classic Big Boy favorites like the Slim Jim and the Big Boy Burger.
Now for the "review."
I'll start by saying that I didn't grow up in Michigan and I didn't have that nostalgic connection that locals may. In fact my impression of Big Boy's traditional restaurants was all you can eat breakfast bars and greasy filled smells and food.
Having eaten here, I'll say my option of this new take on Big Boy was a 180° change. I LOVE this place and this experience.
It's clean, relatively quick and all made to order (versus food that's sat out for while). It still will satisfy most Big Boy fans but it now caters to a much larger audience.
The highlights so far:
- chicken & waffles (crisp, fresh, tender chicken breast atop a fluffy Belgian waffle). YUM!
- Asian sesame chicken strips (similar chicken as above but a sweet, savory glazed coating). Delicious!
- cinnamon swirl french toast - the cream cheese icing makes this a huge fav. "Think" cinnamon roll.
- eggs - in the mood for protein - these were tasty but sorry, they can't beat the rest...
I didn't try a burger yet, nor did others I was with. So I can't comment on those at this time.
The service was fantastic and the environment pleasing. Overall, really amazing for a brand new restaurant. I'll be back soon. -
Joeseph D.
I expected traditional nostalgic Big Boy and got so much more !!! This was a fast casual concept, that was modern, but still had the warm friendly feel of Big Boy... my son had the most amazing shake "Death by Chocolate" ... my wife had an incredible Greek Salad, and I had one of the best Pastrami sandwiches I have ever had. The staff and management were friendly, and the food was clearly fresh, and super innovative (incredible red cabbage slaw on my sandwich) Best Shake you could imagine with a full piece of cake/brownie on top of the shake with a real homemade scoop of ice cream... (chocolate and sprinkles hardened and embossed on the retro shake glass!!
Very cool ... will be back